Terms & Conditions

The below Terms & Conditions are subject of all PT Neptune Liveaboards Indonesia reservations and are to be referred to whenever needed by either website visitors, new leads, existing reservations or other interested third-parties.

These General Terms & Conditions govern your use of our website and services. By accessing, browsing, or booking through our website, you acknowledge and agree to these terms in full. If you disagree with these terms or any part of these terms, you must not use our website.

Use of the Website

  • The content of this website is for your general information and use only. It is subject to change without notice.
  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

Copyright and Intellectual Property

  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice.

User Conduct

  • You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website.
  • You must not use this website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.

Bookings and Cancellations

  • Bookings for liveaboard trips are subject to availability and confirmation by Neptune Liveaboards.
  • Cancellation policies and charges will vary depending on the specific vessel and trip booked. Please refer to the specific terms for Neptune One and Komodo Sea Dragon for more details.


  • Neptune Liveaboards will not be liable for any loss or damage arising from your use of this website or in connection with this website.
  • We do not guarantee the accuracy, completeness, or suitability of the information and materials found or offered on this website for any particular purpose.
  • Trip itineraries are for example purposes and may change without prior notice or on last minute depending various extraordinary conditions outside the control of Neptune Liveaboards, such as but not limited to: weather conditions, water conditions, mechanical issues, etc.

Privacy Policy

  • Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using this website, you agree to such processing and you warrant that all data provided by you is accurate.
  • Your personal data is used exclusively for the purposes of creating and managing your reservation with Neptune Liveaboards, and for customizing your liveaboard experience.
  • We will never share, transmit, disseminate, or sell your private information to third parties. Exceptions apply to court orders, police investigations or any other extraodinary necessity that falls outside standard operations of Neptune Liveaboards.


  • We may revise these General Terms & Conditions from time to time. Revised terms will apply from the date of the publication on this website. Please check this page regularly to ensure you are familiar with the current version.

Governing Law

  • These terms and conditions will be governed by and construed in accordance with the laws of the jurisdiction in which Neptune Liveaboards operates, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of that jurisdiction.

By using the Neptune Liveaboards website, you accept these terms and conditions in full. We hope you find your experience with Neptune Liveaboards both rewarding and enjoyable.

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